Terumo Middle East FZE

Contributing to Society through Healthcare

We contribute to society by providing valued products and services in the healthcare market and by responding to the needs of patients and healthcare professionals. Terumo Europe is a core player in the EMEA healthcare market by providing best in class quality products and services. We are a strong actor of the Japan-based Terumo Corporation by contributing to innovation and sustainable growth. We conduct business locally while pursuing a unified EMEA strategy.

Core Values

Respect - Appreciative of others

We show respect and appreciation toward associates, customers, and business partners. We value individuality and diverse cultures, and listen widely and carefully to different opinions and the voice of society.

Integrity - Guided by our mission

As associates of Terumo Group, responsible for life and health, we always act with sincerity and a sense of mission. Through our daily efforts, we build trust among all stakeholders.

Care - Empathetic to patients

We are mindful that everything we do ultimately connects us to patients. We strive to understand health providers deeply and work together with them to give patients a better future.

Quality - Committed to excellence

To ensure safety and reliability in healthcare, we view each issue from a "gemba" perspective in order to find the optimal solution. As well as product quality, we pursue excellence in all we do, from product supply to customer care.

Creativity - Striving for innovation

We promote a mindset that embraces challenge for the future, and work with curiosity and passion. We respond to the needs of "gemba" by delivering products and services that create meaningful value in a timely manner.

Corporate citizenship

We believe in the importance of collaboration and our goal is to always be a reliable partner. For us it is essential that all partnerships are based on mutual respect, integrity, and understanding.

Our business is improving the lives of people. Hence, we work hard to maintain a healthy balance between ecological awareness, economic success, and the well-being of our Associates, customers and the patients they serve.

Ethics and compliance

Terumo's corporate mission, "Contributing to Society through Healthcare," is the goal not only of the company but of all associates who work for Terumo. We will continue to conduct honest and fair business practices based on strict legal compliance and corporate ethics in order to maintain our position as an ethical healthcare company.

To go further toward meeting these social expectations, we established the "Code of Conduct for the Terumo Group" in April 2008 to set standards for the conduct of daily business activities for the entire group, including overseas entities. In accordance with this Code, we are striving throughout the Terumo Group to base our actions on social ethics, as well as on compliance with relevant laws and regulations.

The Code of Conduct of the Terumo Group states that "Each Associate must conduct business activities honestly, act in a manner that demonstrates responsibility for environmental conservation and seek to become a model citizen within the corporate group." We carry out training on the Code of Conduct tailored to each site and encourage associates to recognize the importance of corporate ethics. As a global company, we also clearly state and promote the need to respect human rights and eliminate discrimination in our Code of Conduct.

Represented by:

Anne Sophie Motte




Nadim Hanna Geara



Olfa Nefatti