FedEx Express

FedEx Corporation – Overview

FedEx Corp. (NYSE: FDX) provides customers and businesses worldwide with a broad portfolio of transportation, e-commerce and business services. With annual revenues of $46 billion, the company offers integrated business applications through operating companies competing collectively and managed collaboratively, under the respected FedEx brand. Consistently ranked among the world's most admired and trusted employers, FedEx inspires its more than 300,000 team members to remain "absolutely, positively" focused on safety, the highest ethical and professional standards and the needs of their customers and communities. For more information, visit news.fedex.com.

FedEx Express – Overview

FedEx Express is the world's largest express transportation company, providing fast and reliable delivery to more than 220 countries and territories worldwide. FedEx Express uses a global air-and-ground network to speed delivery of time-sensitive shipments, by a definite time and date with a money-back guarantee.

With unmatched air route authorities and an extensive air/ground infrastructure, FedEx Express provides customs-cleared, door-to-door service to more international locations than its competitors. International express delivery is guaranteed to more than 220 countries and territories, with a variety of time-definite services to meet distinct customer needs.

FedEx Express serves more than 375 airports worldwide and transports approximately 4 million packages and 11 million pounds of freight as volume on average every day.

FedEx Express – Middle East

FedEx Express established its regional headquarters and gateway facility in Dubai in 1989. The UAE, Bahrain and Kuwait are direct-served markets with other countries in the region served through a network of service providers.

The FedEx Dubai Hub commenced operations in 1998 by acting as a regional hub for the Middle East, Indian Subcontinent and Africa. This hub serves weekly FedEx. Express flights that connect to and from airports in France, India and Hong Kong. FedEx connects directly to locations in the region using commercial line-haul and trucking routes. We provide round-the-clock connectivity between neighboring countries and FedEx operations worldwide.

FedEx continues to enhance its customer experience, which goes beyond customer satisfaction and building brand loyalty. We believe that FedEx employees should have the skill, knowledge and display the right behavior to exceed customers’ expectations. This is reflected in the extensive training and development given to all employees and measured via many programs we carry out.

Our express segment and in particular our International Priority product has been the backbone of our success in the region. FedEx has also rolled out many other products and services in the market such as the International Express Freight, International Priority Freight Service, Next Day to the US and Europe Next Day. FedEx supports a wide array of industries across sectors- all industries with time critical needs, express delivery and specific handling (valuables), or large capacity handling (like heavy weight shipments). From within those industries, FedEx addresses its customers’ needs on a global and local level.

As the global pioneer of express delivery, FedEx stands out from its competitors by offering next day delivery, money back guarantee as well as state-of-the-art technology for its customers and employees.


Represented by:

Maher Hasbini – Managing Director, MEA Operations

Maher Hasbini has worked for FedEx Express since 1989. He first joined the company at the Memphis Hub facility working in the day sort operations. In 1990, he was promoted to an Industrial Engineer position working at FedEx in Charlotte, North Carolina, then at Memphis, Tennessee followed by Dallas, Texas.

In 1996, Maher joined the Middle East region as a Project Engineer and after filling the role for almost two years, he was promoted to Manager of Operations in 1998 and then to Senior Manager, Regional Customer Service and GCC (Gulf Cooperation Council) GSP (Global Service Participant) operations in 1999.

In 2004, Maher moved to Paris, France to assume the position of Managing Director of the FedEx Charles De Gaulle Hub, the largest FedEx hub sort facility in the world outside of Memphis, Tennessee. In his capacity at the Hub, he was responsible for leading team members and connecting thousands of shipments per day. Maher was also involved in the planning of the CDG hub expansion.

In July 2007, he returned to the Middle East Region to fill the Managing Director GSP Operations position. In this position he was responsible for all operations in over 70 countries throughout the Middle East, Indian Sub-Continent and Africa.

Maher graduated in 1989 with a Bachelor of Science degree in Engineering from Christian Brothers University in Memphis, Tennessee. He is also a five time winner of the FedEx Five Star Award, one of the highest and most prestigious awards presented to FedEx team members for outstanding performance.